Voice Logger
Xtend Voice Logger brings you the most advanced and full-featured voice recording solution to assure best-in-class customer service over phone. Maintain daily reports of complete call logs and analyse the recorded audio to achieve 100% quality and productivity in your firm.Voice Logger is a multi-channel voice logging tool that works in cohesion with audio channels, analog, digital and VoIP telephone lines. Xtend Voice Logger helps in improving customer service by enabling the upper level management to review the actual telephone conversation with the customer. Continuous evaluation ensures customer satisfaction and quality management in an organisation. Applicable areas include call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc.
Technical Diagram
