CALL CENTER > ConVox Omni channel Solution

PRODUCT OVERVIEW

Omni-channelis Suitable for Incoming & Outgoing Process, IVR Enabled Contact Centers,Customer Service Agency, BPO, KPO, Debt Collection, Insurance Marketing,Customer Surveys and Loyalty Programs.

ConVoxomnichannel Solution enables communication across all popular channels likeVoice, Chat, social media & Email from a single user interface. It presentsan integrated view of all channels for ease of management and maximumutilization of resources.